Thank you so much to all the little monsters who wrote these thoughtful lovely notes to me I am deeply touched and grateful born this way foundation is growing everyday and working hard to spread empowerment and bravery with a Premium Smudge Cat meme eat sleep poop repeat shirt sweater strong focus on mental health I can t wait to tell my story we all have one. I have never been more disappointed and felt more let down by a product and company that I had trusted and used to rave about your customer service is going to ruin your brand it is unacceptable and atrocious shame on me for give you so many chances but this is not new to me or your company as it s been getting worse for years now it now takes well over a week for bundles to be delivered when it used to reliably be 2 5 days normally the latter I ve literally spent hours of my life on hold trying to reach your customer service to cancel my bundles return faulty products or find out where my shipments are the most recent call was just moments ago when I sat on hold for over 20 min until the system finally told me that the wait time was over 30 min I m not even sure what to do anymore because I can t reach anyone and it appears I m not the only one so sad jessica alba the honest company you need to spend less of your money on launching new products into an already well developed over saturated market with competitors making better products than you aka your natural beauty line and spend more time money in getting back to your roots and providing quality customer service shipping I m so disappointed. I find it oddly convenient that when I need to cancel my order the website won’t load my subscriptions or orders for me to edit them the live chat option isn’t working and i’ve been on hold all morning
Source: Official Premium Smudge Cat meme eat sleep poop repeat shirt sweater
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