I ordered the diaper wipe bundle for the first time this month I was super excited to try this company and with a Premium Father and son Pawpaw knows everything and if he doesn’t he can shirt sweater 40 discount this bargain mama was thrilled I looked up my daughters size and at 27 pounds she nicely fit into the size 4 category I ordered my shipment and quickly opened a bag for home and sent one to school with her day 1 she woke up with the diaper off of her in the soaking wet bed it had cake undone because they were a bit too snug I thought it was a coincidence but it kept happening I sat on the phone and live chat for over 45 minutes waiting for help with returning when I finally got someone I was told I couldn t swap in store to a bigger size and I couldn t swap online only refund my money and reorder even with the 20 off code floating around by reordering with only a percent of my original return I d have to spend over 30 I told the customer service lady to cancel my return I cancelled my monthly bundle also the diapers were average and the wipes are great but the returns and inability to get a customer service assistant on the line in a timely manner has me going somewhere else bummer. I tried to call friday and waited on hold for 15 min and no one answered I called this morning and waited on hold for 10 min and no one answered I tried chat and started at person 54 in line I got to number 2 and then got bumped off I started back at person number 47 and got bumped off again I am placing another call currently and have been waiting for 15 min again I am extremely disappointed at the decline in quality and customer service it has been wonderful in the past I have been ordering bundles for 5 years and I am about to completely quit i’m only calling because a package of diapers was missing out of my box what else can I do to get what I paid 100 for. They re lightweight you can put them in your backpack or little purse and they smell fresh rave sadie murray and kcra 3 reporter kcra lisa gonzales of our avon skin so soft bug guard plus picaridin towelettes fast forward to the 2 30 mark in the clip to find out more
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Tune in to who what wear’s facebook live video showcasing the Premium Father and son Pawpaw knows everything and if he doesn’t he can shirt sweater hanes t shirt with over 400 positive reviews visit their facebook page today at 7pm est 4pm pst to watch the broadcast. I have been receiving bundles with the honest company for over three years now I love the diapers and with only a couple exceptions have been very pleased with the service somewhat recently I reached out to customer service with concerns on shipping time I had observed that my bundle would be scheduled to ship but I wouldn’t receive it for over a week sometimes two weeks after shipping customer service was of no help at all I just received a new bundle and it was in an unmarked box from a vegas distribution center my hopes were that things were moving in the right direction however when I opened the box I was extremely displeased the soap that I had ordered was broken it’s a pump shampoo bottle and the top part of the pump that is broken off isn’t even in the box guessing it was broken before shipping not only that the products are dirty the products that i’m supposed to use on my infant there is a black oily substance on some of the packages and there is fuzz and dust stuck to greasy substance all over the packages not talking about leaked soap I always recommend these products to friends and coworkers but that may change soon you see I reached out to customer service yet again only to have more concerns risen they told me that it sounds like the order was damaged during transit and that our third party shipper repackaged the order so now i’m concerned that my products have been repackaged and possibly tampered with this is completely not okay i’m questioning whether I can even use the honest products anymore are they safe the customer service rep said that they would send me a new bundle and I appreciate the offer of replacing these products I really do however I don’t think honest understands I order my children’s vitamins through this company I also know of people who order formula through them do you think it is okay for some third party company to be able to handle these products damage them pollute them and then just repackage them. I love your avon wow deals but the reason I do not sell the bonus lotion bottles is because none of us being my clients or I can open the pump I keep trying and if it’s this difficult then i’m not alone how about a tutorial on opening them for all of us especially if you want us to sell this item featured on page 166 in c24 thank you
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